• If you cancel your order within 48 hours of placing it, we will refund you the entire amount.
• Cash refunds can only be processed in the original mode of payment. 

• Refunds, if any, whether in the form of cash or store credit, will be processed within 5-7 working days of (i) You providing the appropriate account details in case of a cash refund; or (ii) receipt of product by Us.

• We do not offer refunds on jewellery, accessories unless its quality defect, customised products (made to order), products mentioned as Pre-order, products been altered as per size specification.
• Any complaint that is reported after 15 days of delivery will not be accepted.
• For all accepted returns, we will issue a refund or online gift card immediately after we receive the products from your end and its pass quality check process. Return process may take up to 7-8 days.
  
• Foreign deliveries take up to 7 working days.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000 in India.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third-party service providers, and "we", "us" and "our" shall mean anjanase.com and its affiliates.

 

Introduction:

anjanase.com ("Website") is an Internet-based content and e-commerce portal, a company incorporated under the laws of India. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. anjanase.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

 

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify anjanase.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. anjanase.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

 

Services Offered:

anjanase.com provides several Internet-based services through the Web Site (all such services, collectively, the "Service"). The products can be purchased through the Website through various methods of payment offered. The purchase of products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by product-specific conditions, which may be displayed on the webpage of that product.

 

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of anjanase.com. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

 

Limited User:

The User agrees and undertakes not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that prior written permission of anjanase.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

 

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

conduct or forward surveys, contests, pyramid schemes or chain letters;

download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

violate any applicable laws or regulations for the time being in force in or outside India;

and violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

 

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by anjanase.com.

 

Exactness Not Guaranteed: anjanase.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website might actually depend on the size you ordered for. Also, the colour of the end product may vary as those compared to the one on the website, which could only be because of the screen settings on your website.

 

Intellectual Property Rights:

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, anjanase.com owns all Intellectual Property Rights to and into the Website. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to anjanase.com without obtaining authorization from anjanase.com.

 

Links to Third Party Sites:

The Website may contain links to other websites (" Linked Sites"). The Linked Sites are not under the control of anjanase.com or the Website and anjanase.com is not responsible for the contents of any Linked Site. anjanase.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by anjanase.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

 

Disclaimer of Warranties/Limitation of Liability:

anjanase.com has endeavoured to ensure that all the information on the Website is correct, but anjanase.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall anjanase.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting therefrom.

Neither shall anjanase.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services. Further, anjanase.com shall not be held responsible for the non-availability of the Website during periodic

maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond anjanase.com’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

 

Indemnification:

You agree to indemnify, defend and hold harmless anjanase.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by anjanase.com that arise out of, result from or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

 

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at anjanase.com’s discretion.

 

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon anjanase.com’s shipment to the shipping carrier. For international orders, shipping charges may differ according to the location of delivery and weight of the item/s to be shipped.

 

Termination:

anjanase.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

Notwithstanding Section 15. and above, these Terms will survive indefinitely unless and until anjanase.com chooses to terminate them.

If you or anjanase.com terminates your use of the Website or any Service, anjanase.com may delete any content or other materials relating to your use of the Service and anjanase.com will have no liability to you or any third party for doing so.

You shall be liable to pay for any service or product that you have already ordered till the time of Termination by either party whatsoever.

 

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.

 

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

 

Report Abuse:

As per these Terms, users are solely responsible for every content posted on the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report it to reportabuse@anjanase.com

 

We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely hassle-free purchase experience. We assure you that all products sold on AnjanaSe.com are new and 100% genuine.

 

Shipping In india

• Free shipping for all orders.
• Once the order is placed, expect your products to arrive in 21 working days.
• In case of custom made orders, days may vary. Please contact our customer care for more information.
• You will receive the tracking details once your order has been shipped.
• Once the order is dispatched, it will be delivered within 3 to 7 working days.

International Shipping

•  We ship to maximum countries. Please refer to our shipping partner ( shiprocket )’s site for more details.
• Custom duty charges, if any in your country will be born by customer.
• International shipping will be calculated during checkout while billing.
• Once the order is dispatched, it will be delivered within 3 to 7 working days.
• The international shipping cast are mentioned below :

Return Policy

•  If you want to return your product, then it should be initiated within 48 hours of the product delivered. 
• If you want to raise a return request, log in to your account, select the product you would like to return and click on the return order link. 
• Return request will not be accepted through any other medium like Facebook, Instagram, Email, WhatsApp or Phone Calls.
• Keep the item in its original condition & packaging along with MRP tag & accessories for a successful return pickup. 
• Once we receive return request, the process will be completed within 15 days. 
• For detailed information contact AnjanaSe customer care 
• Returns and pickups are done free of cost in India.

The following products shall not eligible for return :-

• Any product that exhibits physical damage.
• If the saree has been ordered with fall.
• If the product is customized for you.
• Irregularities in Bandhani, Hand Block & Vintage Fabric will not be considered a defect.

 

Cancellation Policy

• If unfortunately you have to cancel your order, kindly do it within 48 hours of placing order.
• If you cancel your order within 48 hours of placing it, we will refund you the entire amount.
• Once the product goes into customization process, the order cannot be cancelled.

We are closed on Sunday.

Our working hours will be Monday to Saturday 10:00 am - 7:00 pm.

Introducing House of Anjana Bohra, elevating traditional charm, we specialize in exquisite Navratri outfits, graceful kurta sets, and timeless sarees. Our creations come to life with the artistry of Indian textiles, including the enchanting Bandhani and the captivating Ajrakh. We also deal with oxidised jewellery and rakhi at the time festive. Embrace the festive spirit with Anjanase – where heritage meets contemporary elegance.